Precautionary Boil Water Notice for Raspberry Falls

6/16/2010: Precautionary Boil Water Notice Lifted for Rasbperry Falls 

Dear Raspberry Falls Residents,

Good news. We have received the final results from samples taken on Tuesday, and again, there were no traces of coliform bacteria. We informed the Virginia Department of Health (VDH) of the results, and they have advised Loudoun Water that we can lift the Precautionary Boil Water Notice.

As noted previously, in consultation with the VDH, we issued the boil water notice as a precaution. The distribution system has safeguards to minimize chances of water contamination when pressure drops, and we maintain disinfectant in the system, so the tests were to ensure that your water maintained public health standards.

We apologize for any inconvenience and thank you again for your cooperation as we worked through this issue.

6/15/2010: Update to Precautionary Boil Water Notice

Dear Raspberry Falls Residents,

Results from samples taken both Sunday and Monday have come back free from coliform bacteria. The Virginia Department of Health (VDH) has been informed of the results. We are expecting results from a final round of samples on Wednesday. Pending those results, and under advisement of VDH, Loudoun Water will remove the Precautionary Boil Water Notice on Wednesday. Until then, we ask that you continue to follow the boil water procedures.

Thank you for your continued understanding and patience.

6/13/2010: Precautionary Boil Water Notice

Dear Raspberry Falls Residents,
 
On Sunday evening, June 13, 2010, the Raspberry Falls water treatment plant experienced a short disruption in service that prevented pumping water into the system for approximately two hours. This caused several customers to lose water pressure at their residences. Because the distribution system has safeguards to minimize chances of water contamination when pressure drops, and we have maintained disinfectant in the system, we believe that your water continues to meet public health standards. However, through an abundance of caution and in consultation with the Virginia Department of Health, Loudoun Water is issuing a Precautionary Boil Water Notice. Operations staff has collected water samples and additional samples will be taken on both Monday and Tuesday. Loudoun Water will remove the Precautionary Boil Water Notice on Wednesday pending sample results.
 
Loudoun Water will provide an update Tuesday once the first bacteriological sampling results are received.
 
We have listed additional information from the Virginia Department of Health that explains procedures customers should follow during a Boil Water Notice.
 
Thank you for your understanding and patience.

Sincerely,
 
Todd Danielson
Manager of Community Systems