News You Can Use

Two-day watering schedule

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Do Rising Temps Have to Equal Increased Water Use? We Don’t Think So.

Temperatures are creeping up and so is water demand. It’s almost instinct to increase your lawn watering schedule to prevent brown lawns. However, healthy lawns don’t necessarily need to be watered every day. In fact, too much water creates a weak root system and can introduce fungal diseases. Irrigation and landscape experts recommend watering every three days for healthy green plants and grass (under dry conditions). We have a voluntary two-day watering schedule to promote healthy plants, and it has the added benefit of spreading out the water demand evenly in our system.

The two-day watering schedule depends on your household address:

  • Odd home address: Wednesday and Saturday
  • Even home address: Thursday and Sunday
  • Commercial and multifamily customers: Tuesday and Friday

Monday is a no-water day, which gives our water storage tanks a chance to refill after a weekend of high water use.

Did you know nationwide 30 percent of water is used for irrigation? According to the EPA, some experts estimate that of that 30 percent, more than 50 percent goes to waste due to evaporation or runoff caused by overwatering. In our service area, we’ve seen homeowners overwater as much as 60 percent. So what can you do?

If you have an irrigation system, there are ways to make them more efficient. You can install a rain sensor so the sprinklers don’t turn on when it rains. (How many of us have seen that?) You can also check for leaks, broken or clogged sprinkler heads, or adjust sprinkler heads aimed at the sidewalk and driveway.

For those who use a hose or mobile sprinkler to water lawns and plants, check for leaky spigots or holes along the hose.

Interested in more information? July just happens to be the Irrigation Association’s Smart Irrigation Month. Check out their web page for more tips to water efficiently. Or visit our Conservation page for additional tips.

If you’re one of our customers who has chosen to follow our two-day water schedule, we’d love to hear from you. Tell us your story and we’ll post it to our website. Just complete our Contact Us form online or send an email to

What kids think of the Aquiary

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OK, we all know it has been hot and our lawns are brown and scattered thunderstorms are in the area every now and then. So, let's take a break and share some of the funny comments that kids have said in our Aquiary. Kind of like Bill Cosby's former show, Kids Say the Darndest Things.

If you haven't yet visited our interactive indoor education center and outdoor interpretive area called the Aquiary, you should stop by sometime. The Aquiary covers topics such as watersheds, water reclamation, water conservation, archaeology finds and more. 

During the school year, we get a lot of school groups and scouts. As a tour guide for those group tours, I've heard some interesting reactions from kids as we talk about water and wastewater. Here are some of those gems.

  • Miss Liza, is that poop?
  • My brother calls it something else, but I’m not allowed to say it cuz I’ll get in trouble.
  • So I should stop taking showers to save water! (I'm pretty sure your mom wants you to take a shower.)
  • Is there fish poop in there?
  • Miss water lady….
  • Even my goldfish? (A little boy's response after I mention how we filter out large items.)
  • My mom doesn’t turn off the water when she washes dishes.
  • It’s interesting and boring. It’s interesting, but boring, but interesting.
  • Why can you see goose poo but not goose pee?
  • What did we like the best? Water! What do we want to do now? Dance!
  • So, let me get this straight. You clean (treat) the wastewater that comes in, and release it to the stream. So that animals can then go to the bathroom in it?
  • My sister stays in the shower for an hour! I do not! You do too! (I've actually heard wife/husband/son/daughter/sister/brother...)

Visit us and see the Aquiary for yourself. The indoor exhibits are open Monday through Friday, from 8:00am–5:00pm for self-guided tours at your leisure. The outdoor interpretive area, which is a National Wildlife Federation certified wildlife habitat, is open from dawn to dusk. If you're lucky, you'll see some of the animals that make our trails their home.

We’re Replacing Your Meters

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Wow, it's already June. So how is your New Year's Resolution coming along? We're still going strong on our list. Here's an update for number two from our top 10 resolution redux.

The meter upgrade also places us one step further toward monthly billing. The meter's transmitter can store 2.7 years of water usage history. It stores a reading every hour and the data can be extracted to show time and date, consumption, and possible leaks.

For customers who are interested, they can purchase a magnetic water meter monitor to read and monitor their water use at any given time. This could come in handy for explaining how much water is being used by those long showers.

Due to the mechanical work performed, you may experience air in your water lines. This air could cause irregular water pressure or milky colored water. Running cold water through the tap for a few minutes should eliminate any air in the line and your water pressure should return to normal. If after a period of 24 hours you are still experiencing a problem, please notify our Customer Service Department at 571.291.7880.

We’re currently changing out meters in the Belmont area, and then we’ll move on to South Riding, then Lowe’s Island. So you might see us in your neighborhood soon.

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