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Hurricane Irene Response

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CLICK MORE for details on how to prepare for the storm, report a water-related emergency to Loudoun Water, and find updated information from the Virginia Department of Emergency Management and the Loudoun County Department of Emergency Management:

For updates, information from the Virginia Department of Emergency Management:

For updates, information from the Loudoun County Department of Emergency Management:

Water-related emergency continued:

Hurricane Irene Response


Dear Customers:

The following information should be used in case of an emergency this weekend during Hurricane Irene.

Throughout the event, all emergency calls should be made to 571-291-7878. Your situation and essential information will be taken and assessed for response.

This is the BEST way to report a problem. Because of the timing of the storm, please DO NOT USE the Contact Us portion of our website.

Loudoun Water will not be sending out work crews when their safety is at risk. We will respond as soon as possible after the threat to safety has passed.

In the event of an emergency that requires Loudoun Water to notify you to take action, we will use Alert Loudoun and its county-wide database to alert you. We will also use mass media and our website.

Before the storm strikes, please consider taking these water-related preparations:

  • Store water in plastic containers such as soft drink bottles. Avoid using containers that will decompose or break, such as milk cartons or glass bottles.
  • A normally active person needs to drink at least two quarts of water each day. Hot environments and intense physical activity can double that amount. Children, nursing mothers and people with illnesses will need more.
  • Store one gallon of water per person per day (two quarts for drinking, two quarts for food preparation/sanitation).
  • Keep at least a three-day supply of water for each person in your household.
  • If you have space in your refrigerator or freezer, consider filling plastic containers with water, leaving about an inch of space inside each one. (Remember, water expands as it freezes, so it is important to leave room in the container for the expanded water).
  • Place the containers in the refrigerator and freezer. This chilled or frozen water will help keep food cold for several hours if the power goes out.
  • Fill your bathtub with water to use for toilet flushing in case water services are unavailable following the storm.

Loudoun Water