News You Can Use

Proper Disposal of Leftover Paint

 Permanent link

Leftover paint cans pose a special issue since they may contain chemicals that are dangerous to the environment and toxic to humans and animals. The kind of paint (water-based latex or oil-based) determines the kind of storage and disposal required.

While there are different disposal methods for water-based latex paint and oil-based paint, it’s important to remember to NEVER pour paint down the storm drain. These drains flow directly to local streams and rivers, and eventually the Chesapeake Bay. This not only puts plants and animals at risk, but it pollutes our water supply.

How to Dispose Paint

Water-based Latex Paint

  • Temporarily remove the lid from latex paint so it can dry out. Make sure it’s in a well ventilated area away from children and pets. Once dry, the paint and bucket can be thrown away in the trash.
  • Use old newspaper to wipe off as much latex residue as possible from paint brushes and pans before washing them. Never clean them in the street or near a storm drain.


Oil-Based Paint

  • Old-based paint is considered household hazardous waste (HHW)and must be disposed of at an HHW collection site. For a schedule of collection dates, visit Loudoun County’s website at:


Annual Flushing Begins March 23, 2015

 Permanent link

It’s springtime and that means Loudoun Water will begin to conduct annual hydrant flushing to ensure high standards of water quality and proper operation of valves and fire hydrants. The flushing cleans out sediment and other particles that accumulate naturally in water mains. This year, flushing will start the week of March 23rd and will continue for approximately 12 weeks.

There are over 9,300 hydrants that must be maintained in the Loudoun Water System. The flushing of hydrants around the service area will have no effect on water usage.

To see when Loudoun Water crews will be in your area, you can follow us on Twitter at or click here for our hydrant flushing map. We will be providing daily updates to the areas crews are expected to be working in.

For more information about hydrant flushing, 
click here.

Fix a Leak Week 2015

 Permanent link

According to the EPA, more than 1 TRILLION gallons of water are wasted each year due to household leaks. These leaks can increase a water bill by as much as 10 percent! That’s why Loudoun Water is encouraging you to celebrate Fix A Leak Week by finding and fixing water leaks in your home. Easy leaks to check for include:

Leaky sinks can be a major source of water waste, and cost you money. The trick to fixing a leaky faucet is to know what kind you have. There are several different types of faucets including a compression faucet, a ceramic disk faucet, a ball-type faucet and a cartridge faucet. The compression faucets are usually of the two-handled variety. The ball-type and cartridge faucets are the single lever faucets commonly found in the kitchen. Faucet leaks are usually caused by worn-out seals. Since each type of faucet requires different materials to fix the leak, it is best to consult your local hardware store for the most accurate information or parts you'll need to fix it.

The toilet flapper is located at the bottom of the tank and seals the tank drain until the handle is pushed. If the seal is not tight, leakage can occur, resulting in the toilet unexpectedly refilling or making running water sounds. To check if the toilet flapper is working properly, there are two tests you can do:

Shred some toilet paper and toss it into the bowl. Flush the toilet and see if all the paper is gone. If it is not, then the flapper setting needs to be adjusted.

Add a few drops of food coloring to the tank behind the bowl. Wait 10 minutes without flushing. If the color appears in the bowl, the flapper is likely defective or leaking. Loudoun Water has free dye tablets available for customers to use upon request.

For further information regarding how to replace the toilet flapper, consult your local hardware store. If you need to replace the toilet, visit 
EPA's WaterSense for a list of water efficient brands.

Beaverdam Creek Reservoir Will Temporarily Re-open to the Public June 1

 Permanent link

Loudoun Water Board Chairman Johnny Rocca, Loudoun County Board of Supervisors Chairman Scott York and Northern Virginia Regional Park Authority Parks Executive Director Paul Gilbert announced today that Beaverdam Creek Reservoir will temporarily re-open to the public on June 1, 2015. The next phase of construction is scheduled to begin in the fall of 2016 at which time public access will be restricted again. Planners anticipate that the facility be open to the public permanently in 2018.

“We are pleased with the amount of work our team has accomplished over the past several months on the reservoir,” said Rocca. “We have a much better sense of the integrity of the infrastructure and the character of the reservoir as a whole. While the overall project schedule remains unchanged, this clarity provides us with a window of opportunity for the public to safely enjoy the reservoir and its surroundings.”

Chairman York applauded Loudoun Water’s efforts to protect and upgrade this drinking-water resource while at the same time working with NOVA Parks to open the Beaverdam Reservoir for public recreation.

“This facility is a very valuable asset to Loudoun Water’s business of providing drinking water to its customers,” said York. “While the primary purpose of the reservoir is a drinking-water resource, it is also a wonderful recreational amenity. I’m delighted that we are present today to hear that Loudoun Water, working with NOVA Parks, will be able to temporarily open Beaverdam for public use beginning this summer.”

Loudoun Water and NOVA Parks agreed to a temporary arrangement for the park authority to manage the property when it opens on June 1, 2015. Loudoun Water and NOVA Parks will develop a separate, permanent agreement for managing the property beyond 2018 when construction is expected to be complete.

"We are thrilled with the decision to open the reservoir to the public and we are honored to have the opportunity to manage this area as a park,” said Gilbert. “We have a lot of experience managing parkland that is also a natural buffer for drinking water. We would like to thank Chairman York and the Loudoun Water Board and management for this partnership opportunity."


For Immediate Release:    Media Contact:  Sue Crosby, Manager Outreach/Education 
March 6, 2015     571.291.7893

# # #

Beaverdam Creek Reservoir

  • In January 2014, Loudoun Water purchased the 600-acre Beaverdam Creek Reservoir and surrounding land along with the Goose Creek Reservoir, Goose Creek Water Treatment Plant and water transmission pipeline along the W&OD Trail to the Fairfax County line.

  • Public access was restricted on April 22, 2014 to evaluate the property for safety and repair needs.

  • Over the past year, Loudoun Water has taken the following actions as part of the repair and maintenance plan for the reservoir:    

    • Completed a drawdown of the reservoir
    • Replaced deteriorated gate valves in the inlet control tower
    • Conducted detailed topographic mapping of the reservoir in its drawn down state, which allowed for accurate calculation of reservoir water storage volume.
    • Performed geotechnical subsurface explorations

  • Temporarily opening Beaverdam now balances Loudoun Water’s responsibility to protect and maintain the reservoir as a long-term drinking water resource with the community’s desire for a recreational destination.

# # # 

March-April Customer Newsletter Available

 Permanent link

On Tap is now available! Click to access the March/April customer newsletter, On Tap. This issue contains information regarding:

    • Hydrant flushing.
    • Annual irrigation backflow testing.
    • Water color explanations.
    • How to sign up for Alert Loudoun and Loudoun Water notifications.

As a reminder, you can always find up-to-date seasonal reminders and notifications on our Facebook and Twitter pages. You can also sign up on the homepage to have the newsletter emailed to you bi-monthly.

Loudoun Water Closed Thursday, March 5

 Permanent link

Loudoun Water is closed today, March 5, 2015 due to inclement weather. If you have an emergency requiring immediate assistance please call 571-291-7878. Be safe!

As temperatures drop, customers are urged to take preventative steps to avoid frozen pipes and/or meters.

To Prevent Frozen Pipes:
· Eliminate sources of cold air near pipes by closing off crawl spaces, sealing drafty windows and doors, and insulating walls and attics.

· If pipes are exposed to cold air, wrap them with insulation or even newspaper will help.

· Keep water moving through pipes by turning on the faucet farthest from your main valve to a very small, steady trickle.

· Keep pipes in cupboards and vanities warmer by opening the doors to those cupboards to let warm air in.

If Your Pipes Freeze:
· Shut off the water immediately at the main shut off valve.

· You can melt the frozen water inside the pipes by warming the air around it using a hair dryer. Do not use a kerosene heater, blow torch or open flame

· Once pipes are thawed, slowly turn water back on and check all joints for leaks and other areas for cracks that may have occurred as a result of the freeze.

New 2015 Rates to Take Effect April 1

 Permanent link

Operating as a revenue-neutral utility that is not supported with taxes, Loudoun Water must meet its expenses through income from customers and developers in the form of user rates and availability charges. Loudoun Water's Board of Directors adopted rate increases for years 2013, 2014 and 2015 in 2012. The approval followed a period of public review and a public meeting.

Central System Rates:

New Rates 2

Community System Rates:

New Rates 1

Lenah Run/Courtland Farms:

New Rate 3