As a reminder, auto-debt is currently unavailable, but we are diligently working toward a new payment solution. Please use one of our alternate payment methods when submitting any payments. We thank you for your patience! We'll have more information to come soon.
While we cannot offer auto-debt at this time, we have several other payment methods in place for your convenience. You can pay online free of charge, pay by phone, mail a check, or visit our facility and make a payment in person.
If you have any questions, please call our Customer Service team at 571.291.7880.
In light of recent area utility scams, if you receive a phone call regarding your service and want to confirm you are speaking with a Loudoun Water representative, we encourage you to either call us back at 571.291.7880 or call us at 1.866.539.1988.