Pay a Bill

You are billed for water and wastewater service on a quarterly basis. You can pay your bill by signing up for LW Connect, by mail, by phone, online or in person at our office.  

Payment Options
Sign Up for LW Connect!

Click here
to sign up for LW Connect, our self-service customer portal. Once you register, you can view and pay your bill online, enroll in auto-debit, view your account balance,  enroll in paperless billing, see your payment history and more! Register now!

You'll need your Loudoun Water account number and the last four digits of your social security number in order to register. Need help? Contact our Customer Relations team at 571-291-7880 and they will be happy to help!

One-Time Payments on the Web, Using a Credit Card or Funds Transfer
Click here. We use HP as a third-party vendor to accept one-time payments online. They accept Visa, MasterCard and Discover Card, or they will take a one-time transfer from a checking or saving account. There is no fee to use this service. Please have your bill available, as you will need your account number.

One-time Payments by Phone, Using a Credit Card or Funds Transfer
Dial 1-866-539-1988. We use HP as a third-party vendor to accept one-time payments by phone. They accept Visa, MasterCard and Discover Card, or they will take a one-time transfer from a checking or saving account. There is no fee to use this service. Please have your bill available, as you will need your account number.

Make A Payment In Person at:
44865 Loudoun Water Way
Ashburn, Virginia 20147
Lobby Hours: Mon.-Fri. 8:00 a.m. - 5:00 p.m.
After-Hours dropbox available

Send A Payment By Mail to:
Loudoun Water
44865 Loudoun Water Way
Ashburn, Virginia 20147

 

 

Additional Information
Automatic Electronic Funds Transfer: 
Please note we are not accepting new EFT applications. If you are a current EFT customer and would like to stop your EFT payments, Loudoun Water needs you to write to our Customer Service department. This will keep us from taking payments from old or closed accounts.
|
Loudoun Water encourages current EFT customers to enroll in LW Connect, our self-service customer portal.