Start Service

Welcome to the neighborhood! Please fill out the form below to start service with Loudoun Water. If you have any problems submitting your information or if you have any questions regarding service, please call 571-291-7880.

We need a minimum of 24 hours notice to start service Monday  -Friday and we are closed on weekends and holidays. Call us by 5:00 p.m. on a Friday to start service on a Monday.

For Homeowners with Tenants: Property owners will be required to complete the Homeowner Authorization form - PRIOR to Loudoun Water providing water and sewer service at their property location to a tenant. Upon receipt of the completed form, Loudoun Water will send the owner written confirmation once a tenant has initiated service.

For All Tenants: Tenants will be required to pay a Tenant Advance Payment fee of $200.00 before new service will be provided. The advance payment fee will be held until the tenant's account is closed and then applied to the final bill. We are unable to waive the advance payment fee for tenants unless they provide documentation as requested in 15.2-2119 and 15.2-5139 Code of Virginia relating to fees for water and sewer systems Section H.

Please call our Customer Relations department at 571-291-7880 to set up your account.

Property Manager Information
Owner Information
Service Address

Before submitting a request to start service, view our service area map to confirm that Loudoun Water services your address.

Billing Address (if different from the service address)
Start Service Date
We need a minimum of 24 hours notice to start service Monday-Friday and we are closed on weekends and holidays. Call us by 5 pm on a Friday to start service on a Monday.
Information Provided By:

If you are the listing agent, please call our Customer Relations department at 571-291-7880 to provide the Listing Agreement and Tenant Advance Payment fee of $200, which is required of all tenants before new service will be provided.